Local plumbers who actually live in the Illawarra.
Shellharbour Plumbing is a family-run business based in Shellharbour. Every plumber on our team is NSW-licensed, fully insured and lives somewhere between Wollongong and Gerringong — the same community we look after. We built this business on doing the job properly the first time, every time.
What we promise on every job
No "we'll see when we get there", no vague verbal estimates, no leaving you without water overnight.
Fully Licensed
NSW licensed plumber and gas fitter — every job, every certificate of compliance.
24/7 Response
A real plumber answers the phone after hours, weekends and public holidays.
Locally Owned
We live in the Illawarra. Our kids go to school here. We rely on our reputation.
Workmanship Warranty
Every repair is backed in writing. If it fails, we come back and fix it.
Clear Written Scope
Every job's scope is agreed in writing before we start — no surprise add-ons at the end.
Stocked Vans
Common hot-water parts, tap cartridges and drain gear on every van for same-day fixes.
Right Tools
CCTV, electric eels, water jetters and gas leak detectors — not just a plunger.
Whole Illawarra
Shellharbour, Kiama and Wollongong LGAs — over 100 suburbs covered.
Our story
We started out doing maintenance work for friends, family and a handful of local property managers around Shellharbour. Word got around — mostly because we picked up the phone, turned up when we said we would, and didn't pad the bill.
Today we run a fleet of fully stocked service vans across the Shellharbour, Kiama and Wollongong LGAs, looking after thousands of homeowners, renters, strata managers, builders, cafes and small businesses. The work has grown, but the way we do it hasn't: a real person answers the phone, you get the scope in writing before we start, and the job is finished properly the first time.
We're proud to be the team locals call when something has gone wrong at the worst possible time — and even prouder of the ones who call us back later for the planned jobs: the hot water replacement, the bathroom reno, the gas appliance install.
How we work
- 01
You call or book online
A licensed plumber takes the call — not a call centre. We confirm a time window that suits you.
- 02
We arrive in a stocked van
We diagnose on the spot using the right tools — CCTV, leak detectors, pressure testers.
- 03
Written scope of works
You see the full scope in writing before any work starts. No verbal estimates that grow.
- 04
Job done, area left clean
Repair completed to AS/NZS 3500, tested, certified where required, and the site cleaned up.
- 05
Backed in writing
You get an invoice, any compliance certificates, and our workmanship warranty by email.
Meet the crew
Our four-legged apprentice
Every workshop needs a supervisor. Ours wears the cap, checks the vans before they roll out in the morning, and is the unofficial face of the team — proof we don't take ourselves too seriously, even when the work has to be done properly.
Talk to a real plumber today
Whether it's a 2am emergency or a planned bathroom reno, we'd love to help. Call us on 0466 442 293 or leave your details and we'll call back — usually within 15 minutes during business hours.