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Hot Water

Hot Water System: Repair or Replace? An Illawarra Plumber's Honest View

Tanks over 10 years old, body rust, or repeat thermostat failures usually mean it's replacement time. Here's how we work it out on-site.

2 February 2025 5 min read

We get this question every week — usually after a cold morning shower. The honest answer isn't 'always replace' or 'always repair'. It's a quick decision tree.

Repair makes sense when…

  • The tank is under 8 years old
  • It's a single failed component (element, thermostat, TPR valve)
  • The body is dry and rust-free
  • Repair is straightforward (one component, parts available)

Replace makes sense when…

  • Water is weeping from the body or seams (the tank is gone)
  • It's over 10 years old — manufacturer warranty has expired anyway
  • Hot water is rusty or discoloured
  • You're paying for repeat repairs on the same unit

Heat pump worth a look?

For most Illawarra homes, swapping an old electric tank for a heat pump pays for itself within a few years on power bills, and the NSW Energy Savings Scheme rebate usually covers a big chunk of the install. We'll do the paperwork.

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